Term and Conditions

Last Updated: [Insert Date]

Welcome to Optimal Swimming Equipment (“we”, “us”, or “our”) at www.swimming-outlet.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Access

1.1 Eligibility

By using our website, you represent that you are at least 18 years old or accessing the site under parental supervision.

1.2 Account Registration

While browsing doesn’t require an account, certain features may require registration. You agree to provide accurate information and maintain account security.

1.3 Prohibited Activities

You agree not to:

• Use the site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s functionality
• Use automated systems to extract data

2. Products and Services

2.1 Product Descriptions

We specialize in swimming equipment including:

• Backpacks & Bags
• Boys’ and Girls’ swimwear
• Men’s swimming gear
• Lifeguard and rescue equipment
• Dryland training products
• Swimming facility equipment

We strive for accurate product descriptions but cannot guarantee colors will match exactly due to monitor variations.

2.2 Product Availability

All products are subject to availability. We may limit quantities and discontinue products without notice.

2.3 Hygiene and Safety Considerations

Due to hygiene reasons, certain items cannot be returned:

• Opened packages of swimwear (Boys’, Girls’, Men’s categories)
• Used guard & rescue equipment
• Personal items from the Lifeguard category

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

4.3 Shipping Restrictions

We currently ship worldwide except to:

• Certain remote areas
• Parts of Asia

4.4 Delivery Issues

You are responsible for providing accurate shipping information. We’re not liable for delays caused by customs or incorrect addresses.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receiving your order. Items must be:

• Unused
• In original condition
• With original packaging
• Accompanied by proof of purchase

5.2 Return Process

1. Contact our team at [email protected] for return authorization
2. Wait for approval (1-2 business days)
3. Ship your return to: Optimal Swimming Equipment Returns Department, 813 Holt Grove Court, Nashville, US 37211

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Note:

• Original shipping costs are non-refundable (except for defective items)
• International customers are responsible for return shipping costs
• Customs fees are non-refundable

6. Intellectual Property

All content on this site (text, graphics, logos) is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Optimal Swimming Equipment shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors or omissions in product information
• Delivery delays beyond our reasonable control

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.

9. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, USA, without regard to conflict of law principles.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

11. Contact Us

For questions about these Terms, please contact us at:

Optimal Swimming Equipment
813 Holt Grove Court
Nashville, US 37211
Email: [email protected]