At Optimal Swimming Equipment, we understand that when you’re ready to dive into your swimming journey, you want your gear to arrive as quickly and efficiently as your strokes through the water. That’s why we’ve designed a delivery system that’s as streamlined as a champion swimmer’s technique.
Our Delivery Promise
Whether you’re a competitive athlete preparing for your next meet, a lifeguard needing reliable equipment, or a family getting ready for summer swim lessons, we ensure your order arrives with the same precision and care we put into selecting our products.
Shipping Options Tailored to Your Needs
| Shipping Method | Delivery Time | Cost | Best For |
|---|---|---|---|
| Standard Shipping (DHL/FedEx) |
10-15 business days after processing | $12.95 | Time-sensitive orders, competitive swimmers needing gear quickly |
| Free Shipping (EMS) |
15-25 business days after processing | Free on orders over $50 | Budget-conscious shoppers, non-urgent recreational equipment |
Order Processing: The Starting Block of Your Delivery
Every order begins with our 1-2 business day processing period where our team of swimming enthusiasts:
- Carefully inspects each item for quality
- Packages your gear with protective materials
- Prepares all necessary documentation
During peak seasons (typically May-August), processing may occasionally extend to 3 business days as we ensure every order meets our high standards.
Global Reach With Local Care
From our headquarters in Nashville, Tennessee, we ship worldwide to swimming enthusiasts in over 100 countries (excluding some remote areas in Asia and other select regions). Our logistics partners are chosen for their reliability in handling specialized sports equipment.
Tracking Your Order: Always in Your Lane
Once your order ships, you’ll receive a confirmation email with tracking information. Watch your swimming gear make its way to you with real-time updates – from our facility to your pool deck.
Returns: Our No-Splash Guarantee
If any item doesn’t meet your expectations, you have 15 days from delivery to initiate a return. We want you to be as confident in our service as you are in your backstroke.
Special Considerations for Aquatic Equipment
Because we specialize in swimming gear, we take extra care with:
- Waterproof packaging for electronics and sensitive equipment
- Climate-controlled storage for wetsuits and technical fabrics
- Secure packaging to prevent damage to goggles and delicate items
Ready to make waves with your next order? Our customer service team at [email protected] is always available to answer your delivery questions or help you choose the best shipping option for your aquatic needs.
Dive in with confidence – your Optimal Swimming Equipment is on its way!